Services

Two ways to work with BAMComm.

Whether you need a one-time cleanup of a wireless account that has drifted out of control, or a long-term partner to own mobile management on your behalf, we structure the engagement around outcomes — not hours, not licenses, not hardware.

One-time reset

Wireless Optimization

A focused, time-bound project to audit your wireless environment, recover money already lost, and leave the account clean. Best for companies that have a stable internal owner and primarily need expert eyes on the bill.

Full wireless bill audit
  • Line-by-line review of every active number, device, and feature
  • Inventory of plans, add-ons, insurance, and international features
  • Carrier contract and pricing schedule review
Credit recovery & billing correction
  • Identification of overcharges, misapplied taxes, and incorrect rate plans
  • Formal dispute and credit recovery with the carrier
  • Cancellation of zombie lines, unused devices, and stranded features
Plan & contract rationalization
  • Right-sizing plans to actual usage patterns
  • Pooled vs. unlimited modeling for your line count
  • Recommendations on contract length, terms, and renewal timing
Account cleanup & stabilization
  • Consolidated user-to-line mapping
  • Cost-center / department allocation tagging
  • Documented final state so your team can maintain it

Typical engagement

4–8 weeks · fixed scope · success-based or flat fee · single deliverable package with documented savings.

Start with an audit
Recommended · Ongoing

Wireless Governance

Mobile Management as a Service. We become the operator of your wireless environment — handling carrier work, billing validation, user lifecycle, and continuous optimization — so your team gets out of the carrier-support business entirely.

Everything in Wireless Optimization
  • Initial audit, credit recovery, plan rationalization, and account cleanup
  • Re-run every quarter so savings don't erode
Carrier relationship management
  • We are the named point of contact with your carrier(s)
  • Escalations, account-team management, and renewal negotiation
  • End of carrier hold-music for your team
Monthly billing validation
  • Every invoice reviewed before it's paid
  • Variance reporting against the prior month and approved baseline
  • Credits disputed and tracked to resolution
User & device lifecycle
  • Activations, terminations, transfers, and number ports
  • Device upgrades, replacements, insurance claims, and warranty
  • International add-ons for traveling employees on request
Governance & reporting
  • Approval workflow for new lines and plan changes
  • Quarterly business review with savings, usage, and risk trends
  • Documented policy you can hand to finance, IT, and HR

Typical engagement

Month-to-month or annual · flat per-line management fee · no long-term lock-in · replaces the need for an internal telecom manager.

Talk to us about governance
Side by side

What's actually included.

A quick at-a-glance comparison so you can match the engagement to where your team actually needs help.

CapabilityOptimizationGovernance
Full wireless bill audit
Plan & feature rationalization
Contract and pricing review
Credit recovery & billing dispute
Account cleanup & documentation
Ongoing monthly billing validation
Carrier as a managed relationship
User adds, moves, and terminations
Device lifecycle & insurance claims
Quarterly optimization review
Single point of contact for your team
Outcomes

What changes after we engage.

Both services target the same end state — a wireless account that is right-sized, clearly understood, and not eating up your team's time.

Lower monthly spend

Unused lines suspended, plans right-sized, features audited, and contract pricing aligned to market.

Recovered credits

Past billing errors disputed, refunded, and credited back — often offsetting our fee.

Zero carrier time for your team

We answer the calls, sit on hold, and handle the escalations. Your people stop being part-time telecom managers.

Carrier-agnostic clarity

We don't sell carrier plans or hardware — recommendations are based on what's right for your business.

Clean user lifecycle

Joiners, leavers, and role changes are handled the day they happen — no ghost lines accumulating.

No more billing surprises

Every invoice is checked before it hits AP. Variances are flagged and explained, not ignored.

Wireless Optimization is for you if…

  • You haven't reviewed your wireless bill in 12+ months.
  • You suspect you're paying for lines or features you no longer use.
  • Your account team at the carrier rarely brings savings to the table.
  • You have an internal owner who can maintain the account once it's cleaned up.
  • You want a defined, time-bound project — not a long-term contract.

Wireless Governance is for you if…

  • Wireless is owned by 'whoever picks up the phone' — usually IT or office ops.
  • Your team is spending real hours every month on carrier issues, activations, and device problems.
  • Costs keep drifting back up after every cleanup.
  • You want a single accountable owner — without hiring a telecom manager.
  • You need defensible reporting for finance, IT, and HR.

Frequently asked

Do you resell carrier service?+

No. We are carrier-independent. We don't earn commission from Verizon, AT&T, T-Mobile, or anyone else. Our recommendations are based only on what's right for your business.

Do we have to switch carriers?+

Almost never. The majority of our savings come from optimizing your current carrier relationship — right-sizing plans, removing waste, and correcting billing. Switching is a last resort, not a starting point.

How is pricing structured?+

Wireless Optimization is typically a flat or success-based fee tied to documented savings. Wireless Governance is a flat monthly management fee, usually priced per managed line, with no long-term lock-in.

How long until we see savings?+

First findings within 5 business days of getting access to a recent bill. Documented credits and plan changes typically apply within the next 1–2 billing cycles.

What access do you need?+

Read-only carrier portal access to start. For Governance engagements, we step in as an authorized contact so we can make changes on your behalf — never as account owner.

Not sure which fits? Send us a bill.

We'll come back with a written recommendation — including which engagement model makes sense, where the savings are, and what we'd do first.

Request a Free Audit

Send us your wireless bill